Returns & Exchanges

At Bio Sculpture, we are committed to your satisfaction and the integrity of our professional nail products. If you are not completely happy with your purchase, you may return unopened and unused items within 30 days of delivery.

1

Initiate Your Request

Contact our customer support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Securely pack the unused items in their original professional packaging, ensuring all protective seals remain intact to qualify for a full refund.

3

Ship to Warehouse

Affix the provided shipping label or your own tracked postage to the parcel and drop it off at any authorized carrier location.

4

Inspection and Refund

Once our quality control team verifies the condition of the returned goods, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing